Shipping policy
SHIPPING POLICY
Summit Legacy Health works to provide clear and reliable shipping information for every order. Because our products may include supplements, fitness accessories, and larger fitness equipment, shipping methods, costs, and delivery times may vary by product and supplier.
ORDER PROCESSING
Orders are processed as promptly as reasonably possible. Processing times may vary depending on product availability, order volume, supplier requirements, weekends, and holidays.
Some products may be shipped directly from a manufacturer, distributor, or fulfillment partner. Products within the same order may therefore arrive in separate shipments.
SHIPPING RATES & DELIVERY ESTIMATES
Available shipping methods, rates, and estimated delivery information will be displayed during checkout when available or communicated as appropriate for the product.
Delivery dates and transit times are estimates and are not guaranteed. Carrier delays, weather, holidays, supply disruptions, and other circumstances outside our control may affect delivery.
LARGE OR OVERSIZED FITNESS EQUIPMENT
Large, heavy, or oversized fitness equipment may require freight delivery or special handling. Additional shipping charges, delivery requirements, or scheduling may apply.
When applicable, specific shipping or delivery information for these products will be provided on the product page, during checkout, or communicated to the customer before fulfillment.
ORDER TRACKING
When tracking information is available, it will be provided after the order has shipped. Tracking information may be provided separately when an order contains products shipped from multiple locations.
DAMAGED, MISSING OR INCORRECT SHIPMENTS
Please inspect your order when it arrives. If an item arrives damaged, is missing from your shipment, or you receive an incorrect product, please contact Summit Legacy Health as soon as reasonably possible.
Please include your order information and, when applicable, photographs of the product, packaging, and shipping damage so we can work with the carrier, manufacturer, or supplier as appropriate.
SHIPPING LOCATIONS
Products are shipped only to locations supported by Summit Legacy Health and our applicable shipping, manufacturer, and distribution partners. Product availability and shipping options may vary by destination.
QUESTIONS
For questions about shipping or an existing order, please contact:
Summit Legacy Health